Shipping Information
At The Berry Tea Shop, your tea experience begins when you place your order. Whether treating yourself or sending a gift, we have flexible shipping options to suit your needs.
We ship all our orders via Australia Post.
Orders are processed within 1–3 business days. If an item is out of stock, we’ll notify you immediately.
CHRISTMAS CUT-OFF DATES
The following dates are based on the shipping cutoff timelines provided directly by Australia Post. Due to the overwhelming volume of parcels Australia Post is receiving and the current delivery times being experienced, we recommend that you do not wait until the shipping cutoff dates to guarantee delivery before Christmas.
PLEASE NOTE: Once your order has been dispatched, we cannot guarantee the exact arrival date. You will be provided with tracking details and should contact Australia Post if there is any delay or issues.
• Regular- Wednesday, 17th Dec
• Express- Sunday, 21st Dec
• TAS, WA & NT Regular- Monday, 15th Dec
• TAS, WA & NT Express- Saturday, 20th Dec
SHIPPING RATES:
NSW, VIC, QLD, ACT & NT
• Standard Shipping – $12.95
• Express Shipping – $19.95
• FREE Standard Shipping for all orders over $99 within Australia
WA, SA & TAS
• Standard Shipping – $19.95
• Express Shipping – $21.95
• FREE Standard Shipping for all orders over $99 within Australia.
FREE LOCAL PICKUP (NEXT DAY) – Perfect if you’re nearby and need your tea fix quickly!
WHERE DO WE DELIVER?
Currently, we ship within Australia only. However, we may be able to arrange overseas postage. Please email us with a request at orders@theberryteashop.com.au, and we will get back to you as soon as possible.
Please include the items you are interested in purchasing and your location (country, city, postcode) so we can provide accurate shipping pricing and estimated delivery timeframes.
DELIVERY TIMES:
We take care to pack your order with love and extra care, and here’s what you can expect once it’s on its way:
• Order Processing: Orders are processed within 1–3 business days. If an item is out of stock, we’ll notify you immediately.
• Standard Shipping: Please allow 3–10 business days for delivery, depending on your location.
• Express Post: Need it faster? Delivery typically takes 1–4 business days (processing times not included).
If you need your delivery by a specific date, please call us on 02 4464 1218 during business hours. We’ll do everything we can to make it happen!